Who We Are and What We Do
Millennium Maintenance Systems is a complete-facility maintenance company that consistently delivers the highest possible standard of building and property maintenance in the industry. Millennium combines over a 100 years of building maintenance and janitorial experience to serve you, the customer, with a new standard of excellence. Millennium is one of the most trusted names in the maintenance and janitorial industry, offering a comprehensive line of maintenance and janitorial products and services.
Millennium is maintaining millions of square feet for businesses of all industries in California. We are excited about our growth in a down market and take pride in our standard of excellence and industry-leading processes and systems. Where the industry standard for the level of cleanliness is 75%, Millennium averages over 90% cleanliness for all of our facilities. This is backed by an industry best 5% customer attrition rate where the janitorial industry averages 28% customer attrition rate annually.
Our success is a result of our highly trained, hard working and honest employees. Our employees are continuously trained, supervised and supported by a system of quality audit controls. At Millennium we understand the importance of clear, open communication with our employees and with the businesses we serve. We are available 24 hours, 365 days a year to respond to all requests, service needs and emergencies. All of our employees wear a Millennium uniform and are documented workers. We also perform criminal background checks and random drug tests on all employees. We provide all employees with regular safety training and onsite job training.
We stand by our work and provide a level of excellence through our quality assurance program. We conduct monthly detailed inspections that provide an overall rating of the cleanliness of your building. This rating is then uploaded to the Internet so you can track your facilities trends and overall cleanliness. We will also meet with you to review the result of each inspection.
Our business philosophy is simple; we strive to operate with absolute honesty and deliver services and products that exceed our commitments and your expectations. We look forward to earning your business and fulfilling all of your maintenance and janitorial needs.
Since the inception of Millennium Maintenance we have employed hard working and honest employees through out California. We truly feel that our employees are the core/backbone of our company. Therefore, we treat them with the utmost respect. Without our employees we would not be able to deliver our excellence in customer service and our quality of service.
All of our employees are paid above-average wages with commission and bonus opportunities. All employees wear a company uniform, they are 100% documented workers, all receive criminal back ground checks and have receive random drug screening. When our employees are on location you, can rest assured that they are all bonded and insured with workers comp and liability coverage. Millennium takes that coverage a step further and insures all autos in all facility parking lots when our employees are onsite. At Millennium we do not subcontract any of our work out. It is all performed by our skilled and trained staff, who all receive regular mandatory safety training and also a minimum of 5 days of onsite training by a supervisor before they are eligible to clean a new facility.
We treat our employees as our number one priority giving them every opportunity for advancement and in return they work hard and love their job. This results in better customer service and a cleaner facility for you, our customers.