Quality Assurance Program

Our Quality Assurance Program sets us apart as a truly unique complete-facility maintenance company. Where others drop the ball, we pick it up. In the maintenance and janitorial industry, the average rate of service agreement attrition is 28% a year. Millennium averages less than 5% customer attrition annually.  All of our facilities average over 85% cleanliness level where the industry standard is 75%. This is possible through a documented and posted weekly/monthly review system of your facility.

Our success is a result of our highly trained, hard-working, and honest employees. Our employees are continuously trained, supervised, and supported by a system of quality audit controls. At Millennium, we understand the importance of clean, open communication with our employees and with the businesses we serve. We are available 24 hours a day to respond to all requests, service needs, and emergencies. All of our employees wear a Millennium uniform and are documented workers. We also perform criminal background checks and random drug tests on all employees.